Apply for your First Passport as an Adult |
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You will get multiple mailings. The number of mailings depends on what document(s) you asked for. Passport Book: You may get your new passport and citizenship documents in two mailings. You may wait 8 weeks after getting your passport before you get a second mailing with your citizenship documents. We will return the passport book using a trackable delivery service. Passport Card: You may get your new passport card and your citizenship documents in two mailings. You may wait 8 weeks after getting your passport before you get a second mailing with your citizenship documents. We only send the passport card via First Class Mail. We do not send cards using 1-2 day delivery services. Both a Passport Book and Card: You may get three separate mailings: New passport book New passport card Citizenship documentsContacting Us: If you have been waiting more than 8 weeks for your documents, call us at 1-877-487-2778 to report that you have not received your documents. If you want us to reimburse you for a lost supporting document, you must contact us within 90 days of the date which we mailed your passport. You will also need to provide a receipt to show the cost of replacing the document. |
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